These Terms form a binding agreement between Consultwise LLC (“we,” “us”) and the organization or individual accepting them (“Customer,” “you”). By creating an account, purchasing, or using the Service, you agree to these Terms.
1. Eligibility and accounts
You must be legally able to contract and authorized to bind the organization you represent. Keep account access secure, provide accurate information, and promptly notify us of unauthorized use. You are responsible for users, permissions, and activity under your organization.
2. Service and customer responsibilities
We provide SEO, content, analytics, integration, and workflow software. You are responsible for your websites, connected accounts, instructions, content, legal notices, consent mechanisms, and final decisions. You must obtain all rights and permissions needed for data you submit and platforms you connect.
Your use is also governed by our Acceptable Use Policy, AI Use Policy, and, when using outreach features, Outreach and Anti-Spam Policy.
3. Connected services and AI
Connected services are controlled by third parties and may change, suspend access, impose quotas, or require separate terms. You authorize us to use tokens and data solely to perform requested functions. AI and SEO outputs are probabilistic, may be incomplete or wrong, and are not legal, financial, medical, or professional advice. You must review outputs before use. We do not guarantee rankings, traffic, indexing, revenue, or platform approval.
4. Fees, renewal, and taxes
Paid plans are billed in advance at the price and interval shown at purchase, plus applicable taxes. Unless stated otherwise, subscriptions automatically renew until canceled before the next billing date. Fees are non-refundable except where required by law or expressly stated. We may change future pricing with reasonable notice. Overdue amounts may result in suspension. Additional details appear in our Subscription, Cancellation and Refund Policy.
5. Customer content and license
You retain ownership of Customer content. You grant us and our subprocessors a limited, worldwide license to host, copy, process, transmit, and display it only to provide, secure, support, and improve the Service and as otherwise directed by you. You represent that you have the necessary rights. We own the Service, software, interfaces, documentation, and related intellectual property. Feedback may be used without restriction or obligation.
6. Confidentiality and data protection
Each party will protect the other’s non-public confidential information using reasonable care and use it only for the agreement. Our processing of personal data is described in the Privacy Policy and, where applicable, the Data Processing Addendum.
7. Suspension and termination
You may stop using the Service or cancel the subscription at any time. We may suspend access to address security risk, unlawful use, nonpayment, material breach, or harm to the Service or others. Either party may terminate for uncured material breach. After termination, access ends and Customer data may be deleted following a reasonable retrieval period, subject to law and backups.
8. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR ANY PARTICULAR BUSINESS, SEARCH, CONTENT, OR ANALYTICS RESULT.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL. EACH PARTY’S TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED AMOUNTS PAID OR PAYABLE BY CUSTOMER FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITS DO NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.
10. Indemnification
You will defend and indemnify us from third-party claims arising from Customer content, connected accounts, your products or services, or your violation of these Terms or law. We will promptly notify you and reasonably cooperate; you may not settle in a way that admits our fault or imposes obligations on us without consent.
11. General
These Terms and incorporated documents are the entire agreement. Neither party may assign without consent, except in connection with a merger, reorganization, or sale of substantially all assets. We are not liable for events beyond reasonable control. Invalid provisions are modified to the minimum extent necessary; failure to enforce is not a waiver. Notices may be electronic. These Terms are governed by the laws of the State of Georgia, United States, without regard to conflicts rules. The state and federal courts located in Georgia will have exclusive jurisdiction, unless applicable law requires otherwise.
12. Contact
Consultwise LLC
Georgia, United States
[email protected]